Mirrors can be order on my Etsy shop by paypal or direct paiement.
Finished items can’t be canceled because they are shipped within 1 to 3 working days.
For articles realized on order, they can be cancelled under 2 days.
Prices are set according to time spent and products used for.
For any made-to-measure orders, my deadline is 3 to 4 weeks depending on the models.
It is significant to respect time of drying between the various stages to obtain a good finish!
The packaging is made by myself. It will be shipped in a wooden box made to measure, to protect it.
Items are sent by DHL.
The price varies according to the weight and size of the package, as well as the country of shipment.
Customs fees are not included in the rates and are the responsibility of the buyer. They are different for all countries and states. You must get this required information from the Customs services of your own country.
All my shipping are insured but you can choose to take your own insurance.
Here are the 4 steps for a secure packaging:
All my shipping are insured.
If the package is damaged, you must refuse it. Or require the carrier to open it in front of you to check the mirror status (or frame).
If it is damaged,you must take pictures and refuse the package.
If you do not open a damaged package in front the carrier, I can not make no claims to the carrier and insurance.
So you must open the package in front of the delivery person to assess the possible damage (and take photos). If you don’t do that the insurance will not work and you will not get refund from me.